How to call zoomcar customer care – how to call zoomcar customer care:

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Share your car seamlessly on Host and earn every week. A dedicated Zoomcar relationship manager will contact you and guide you further. Your car is now ready to accept bookings. Here are the many benefits of listing your car on Host by Zoomcar:. List your car for free and sit back and earn. You can reduce the idle time of the car by listing it on Zoomcar and recover car-related expenses. Reduce your car ownership cost. While you earn money, you can also reduce your carbon footprint and do your bit for the environment.

You can list the car as per your will. You can list any car model ranging from hatchbacks to SUVs. Fill in the interest form and our team will get back on eligibility of your car.

From the time Host expresses interest to list the car, the time period taken usually would be between days. The servicing and maintenance of the car would have to be handled by the car owner. Yes, Host by Zoomcar is a purely no strings attached program and you can end the listing via the App. You would be charged a penalty should there be a booking impacted owing to ending the listing. The minimum listing duration is for 60 hours.

You can choose to list the car at your convenience. So far, you were being paid by Zoomcar for listing your vehicle on the platform based on the number of hours you listed it for, on an hourly rate. You can refer to the payout section of your profile on the Zoomcar Host app, for details related to your pay out. While your earning potential in the revenue share model depends on your listing frequency, bookings obtained by your vehicle and your rating, most hosts who list:. Your overall rating is the average of all ratings that you receive from guests who use your car on the Zoomcar platform.

Ratings received by our hosts help us make the booking process safer as well secure for both you and guests who use your car. The ratings you receive from guests, plays a key role towards your earning potential and you will be eligible for the monthly incentives if your overall rating at the start of the month is 4.

Your pay out in the revenue share model will consist of two components:. On maintaining a rating of 4. You will also be eligible for weekend and monthly listing incentives, paid out monthly.

You can increase your earning potential by:. Zoomcar offers Signup bonus upto Rs. Zoomcar offers a Referral bonus of Rs. Do check your referral code on our website and start referring and earning together!

The joining bonus for the referee would be disbursed in 3 equal installments. List your car for long periods, the longer you list your revenue increases. Worry not, since your car is on a listing you will be eligible for revenue every hour until the end of the same. You are responsible for maintaining the cleanliness of the car at the start of every booking so that there is a seamless experience for our renters.

No, you cannot share the replacement car that we have given to you while getting your originally listed car gets repaired in our workshop. Host will be responsible for filling Car ready checklist. Option to fill the checklist will be available 12 hours before the listing start time. If the Host fails to fill the checklist a charge of Rs. Hosts would be solely responsible to ensure car cleanliness before the booking start time.

Should the car be returned in a messed up condition it is advisable that the host fill the booking end checklist along with appropriate images.

We recommend you to fill the booking end checklist we will clean and sanitize the vehicle for free of cost. We have identified a list of body parts that are frequently touched and we will be sanitizing the same, details below.

Cleaning Points. Basic Cleaning. Mandatory before every booking. Deep Cleaning. Extensive Deep Cleaning. On-Demand only at the end or start of the listing. Exterior Dusting. Interior Dusting. Interior Vacuum Cleaning. Dashboard Polishing. Wax Polishing. Pressure Washing. AC Vents dry dusting. Side door cleaning. Zoomcar will install a FASTag at the time of device fitment after the vehicle inspection.

Money will not be lost. Yes, you can use the FASTag installed by Zoomcar at the time of your personal usage but you will be charged accordingly and the same would be deducted from your earnings you’ll be able to see the same in your monthly invoice. You will be charged accordingly for your usage of FASTag and the same would be deducted from your earnings you’ll be able to see the same in your monthly invoice.

Zoomcar tag will not be blacklisted at any point in time, however, if such a scenario arises we will refund you the penalty amount you pay at the toll after validating the toll bills you share. Worry not, we have you covered here.

However, should there be a minor damage, it is the responsibility of the host to ensure that the damages are taken care of. We request you to fill the booking end checklist and change the severity of damage if needed to report the damage. Please reach out to us via Help and Support section on the app in case you are facing any difficulties while filling the Booking End Checklist.

Any damage caused on the booking with repair estimate cost as per Zoomcar partnered workshops of more than Rs. Any damage with repair estimate cost as per Zoomcar partnered workshops of less than Rs.

The damage can be reported within 12 hrs of booking ends or next booking starts whichever is earlier via the Booking end checklist. Also, we will be providing an additional compensation of Rs. In case where you choose to get the vehicle repaired by yourself, we shall only make refunds upto the limit of damage estimate cost as provided by our partner workshops and no further dispute as to such estimate costs shall be entertained.

All minor damages need to be taken care of by the host. Though we are sure that you’ll never face any issues with the repairs done by Zoomcar. But in case of an unfortunate event, you can raise dispute at the time of drop-off or within 24 hrs of the same via Help and Support section.

The tentative list of the repairs that may arise and allocation of responsibility for the Host and Zoomcar in respect of the same are provided here. In this case, you shall not be entitled to claim damages from Zoomcar.

Such compensation shall be made when Host hand’s overall requisite documents to Zoomcar for initiating insurance claim including but not limited to FIR reporting damages, RC Cancellation form, etc.. For details on quantum of compensation and documents required please refer to damage Policy under Host Policy.

About Host by Zoomcar and the car. What is Host by Zoomcar? Host by Zoomcar is a unique community vehicle pooling program for Car owners to let them share their cars when it’s not in use on Zoomcar platform to earn money and rewards upto Rs. How does Host by Zoomcar work? Here are the many benefits of listing your car on Host by Zoomcar: List your car for free and sit back and earn.

For how long can I list the car? Which cars can I list? What are the variants? How soon can I get on-boarded to the platform? When will my car listing start? Once your car has been onboarded you can start creating listing from your Host app at your will. Who will be responsible for the service and maintenance?

How can I reduce my car ownership and maintenance cost by sharing the car on Host by Zoomcar platform? You can also recover car related expenses. Can I stop listing my car any time I like? What maintenance requirement does my car have to meet in order to be eligible for listing?

Your vehicle must follow all laws and regulations for safety, condition, and operation. You should get a vehicle mechanical and safety inspection at least once a year. Complete maintenance requirement list below:. Visual overview and legal registration:. What is the minimum listing duration. Is CNG variant accepted?

 
 

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How to call zoomcar customer care – how to call zoomcar customer care:

 

A dedicated Zoomcar relationship manager will contact you and guide you further. Your car is now ready to accept bookings. Here are the many benefits of listing your car on Host by Zoomcar:. List your car for free and sit back and earn. You can reduce the idle time of the car by listing it on Zoomcar and recover car-related expenses. Reduce your car ownership cost. While you earn money, you can also reduce your carbon footprint and do your bit for the environment. You can list the car as per your will.

You can list any car model ranging from hatchbacks to SUVs. Fill in the interest form and our team will get back on eligibility of your car. From the time Host expresses interest to list the car, the time period taken usually would be between days.

The servicing and maintenance of the car would have to be handled by the car owner. Yes, Host by Zoomcar is a purely no strings attached program and you can end the listing via the App. You would be charged a penalty should there be a booking impacted owing to ending the listing. The minimum listing duration is for 60 hours. You can choose to list the car at your convenience. So far, you were being paid by Zoomcar for listing your vehicle on the platform based on the number of hours you listed it for, on an hourly rate.

You can refer to the payout section of your profile on the Zoomcar Host app, for details related to your pay out. While your earning potential in the revenue share model depends on your listing frequency, bookings obtained by your vehicle and your rating, most hosts who list:. Your overall rating is the average of all ratings that you receive from guests who use your car on the Zoomcar platform. Ratings received by our hosts help us make the booking process safer as well secure for both you and guests who use your car.

The ratings you receive from guests, plays a key role towards your earning potential and you will be eligible for the monthly incentives if your overall rating at the start of the month is 4.

Your pay out in the revenue share model will consist of two components:. On maintaining a rating of 4. You will also be eligible for weekend and monthly listing incentives, paid out monthly. You can increase your earning potential by:. Zoomcar offers Signup bonus upto Rs. Zoomcar offers a Referral bonus of Rs. Do check your referral code on our website and start referring and earning together!

The joining bonus for the referee would be disbursed in 3 equal installments. List your car for long periods, the longer you list your revenue increases. Worry not, since your car is on a listing you will be eligible for revenue every hour until the end of the same. You are responsible for maintaining the cleanliness of the car at the start of every booking so that there is a seamless experience for our renters. No, you cannot share the replacement car that we have given to you while getting your originally listed car gets repaired in our workshop.

Host will be responsible for filling Car ready checklist. Option to fill the checklist will be available 12 hours before the listing start time. If the Host fails to fill the checklist a charge of Rs. Hosts would be solely responsible to ensure car cleanliness before the booking start time.

Should the car be returned in a messed up condition it is advisable that the host fill the booking end checklist along with appropriate images. We recommend you to fill the booking end checklist we will clean and sanitize the vehicle for free of cost. We have identified a list of body parts that are frequently touched and we will be sanitizing the same, details below.

Cleaning Points. Basic Cleaning. Mandatory before every booking. Deep Cleaning. Extensive Deep Cleaning. On-Demand only at the end or start of the listing. Exterior Dusting. Interior Dusting. Interior Vacuum Cleaning. Dashboard Polishing. Wax Polishing. Pressure Washing. AC Vents dry dusting. Side door cleaning. Zoomcar will install a FASTag at the time of device fitment after the vehicle inspection.

Money will not be lost. Yes, you can use the FASTag installed by Zoomcar at the time of your personal usage but you will be charged accordingly and the same would be deducted from your earnings you’ll be able to see the same in your monthly invoice. You will be charged accordingly for your usage of FASTag and the same would be deducted from your earnings you’ll be able to see the same in your monthly invoice. Zoomcar tag will not be blacklisted at any point in time, however, if such a scenario arises we will refund you the penalty amount you pay at the toll after validating the toll bills you share.

Worry not, we have you covered here. However, should there be a minor damage, it is the responsibility of the host to ensure that the damages are taken care of. We request you to fill the booking end checklist and change the severity of damage if needed to report the damage. Please reach out to us via Help and Support section on the app in case you are facing any difficulties while filling the Booking End Checklist.

Any damage caused on the booking with repair estimate cost as per Zoomcar partnered workshops of more than Rs. Any damage with repair estimate cost as per Zoomcar partnered workshops of less than Rs. The damage can be reported within 12 hrs of booking ends or next booking starts whichever is earlier via the Booking end checklist. Also, we will be providing an additional compensation of Rs. In case where you choose to get the vehicle repaired by yourself, we shall only make refunds upto the limit of damage estimate cost as provided by our partner workshops and no further dispute as to such estimate costs shall be entertained.

All minor damages need to be taken care of by the host. Though we are sure that you’ll never face any issues with the repairs done by Zoomcar. Here are some steps that you can follow:. You can also submit your complaints online by following this link. Note: Avail benefits on your ride using Zoomcar coupons and save money! Zoomcar is quite active on their social media handles so you can also reach out to them via DM or tags.

Zoomcar offers great customer support and you can easily reach out to them by dialling — Zoomcar Helpline Numbers are reachable at all times of the week for your help. You can call on the helpline number in case of an issue. Yes, Zoomcar is a funded organization and it is in business for several years now. You can totally rely on Zoomcar for your next self-driven trip with friends or family. Car Rental. They cancelled the car 1hr before the pickup without informing me. This costed me Read comments India.

I had rent a car from zoom car on 30 April I paid the fee amount of rs. Read comments India Uttar Pradesh. I had a Self Drive car booking with ZoomCar. My booking started by 2AM on 24th April I had paid for the car to be home delivered alon The delivery time was 11PM on 16th April and drop off time was Read comments India Delhi.

Zoom Car – Worst service ever Verified Company. We have booked the car and because of profile verification we are not able to start our trip. It takes 3 hours to verify. Executive of zoomcar are not goo I am a zoomcar host and i have created a multiple tickets for my car damage done by zoomcar customer, This time after the horrible damage cause to my ca My car was listed with zoom host program.

 
 

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